SHIPPING QUESTIONS

We ship to U.S.A , Canada, Australia, New Zealand, and now South Africa. Western Europe: UK, France, Germany, Denmark, Findland, The Netherlands, Italy, Hungary, Spain, Switzerland and more.

Disclaimer: we sell legal seeds for germination or for collectable or preservation purposes. Its your responsability to follow your local laws.

Discreet & Fast Shipping: We send a discreet envelope by Premium Transport with tracking number.

  • Western Europe from 13€
  • USA & Canada: 30€
  • Oceania: 60€
  • Rest of the World: This shipping method is only avaible for bulk orders by requesting a quotation (support@osseeds.com).

How long it takes by Premium Shipping?

  • Shipments to USA and Canada takes between 3 to 5 business days.
  • Shipments inside Europe takes between 2 to 5 business days.

If you gave us, by mistake, a wrong delivery address, if we recieve your parcel back we can resend it again just by paying the transport fee. Normally it takes more than a month to resend the lost parcel, anyway you can contact us to get a nice discount for your next order.

We had some delivery issues because transport companies couldnt contact to the customers because they have wrong contact details, please make sure you are giving a valid contact details for delivery purposes.

Please contact us if your order does not arrive within 21 business days. If you do not contact us within 25 days after the shipping, we will tag your order as received.

PAYMENT QUESTIONS

Once you go to our online store you will be able to change currency settings.

Desktop and Tablet devices: go to our online store, select your currency in the up right corner, you will see your current currency, if you want to change it just click and select it.

Mobile Device: Go to menu or on the right screen side.

Yes, we accept credit cards.

How does it work?

1. Select “Pay by Link” payment method when checkout. Once you place the order, you will recieve an email with your order.

2. In less than 24h (except holidays and weekends) we will email you an online invoice from “Dome of the five” with the total amount in your currency, just by clicking “pay this invoice” you will be redirected to our secure Card Processor.

3. Once we get your payment we will process your order inmediately.

This payment method is faster than bank transfer but has a little commision fees of 3.5%:

Please ensure you give us the correct email address.

Important notice: please note that this method is not automatic we will process your payment in less than 24h except weekends and holidays.

Your credit card statement will NEVER mention anything related to marijuana.

Please check your daily limit.

Check if your card is enabled for international transactions (EURO), if not please ask your bank to enable it.

We accept:

Bank Transfer payment

We did but, both companies banned our accounts.

We only refund your money if you dont get your parcel or you cancel your order before we ship it. (Bank fees will be paid by the customer)

Payments by cards belonging to Europe will be refunded directly to the customers credit or debit card.

Payments by cards belonging to other countries will be refunded by bank transfer.